Browsing by Advisor Teixeira, Sara Bettencourt da Câmara
Showing results 1 to 2 of 2
| Issue Date | Title | Author(s) | Type | Access Type |
|---|---|---|---|---|
| 2015 | Customer journey: A customer experience and decision making tool in the e-commerce context | Petra, Mafalda Melo Gouveia | Master Thesis | Restricted Access |
| 28-May-2015 | E-customer care metrics improvement plan: The case of a food retailer chain | Sampaio, Tiago João Gaspar | Master Thesis | Restricted Access |